Law enforcement personnel management is hard to get right – and a new era of police reform has amplified those challenges with increased attention from lawmakers and the public demanding accountability. Benchmark Analytics is a specialist in police personnel management technology with a proven track record of advancing Professional Standards, Accountability, and Transparency for law enforcement agencies.
When confronting these challenges, don’t trust your critical data management to companies that specialize in weapons, cameras, CAD or RMS systems. At Benchmark, we understand that the crime side of the profession is completely different from the personnel management side. Specialization in professional standards matters – and requires a focused approach.
Our Specialized and Unique Legacy
Benchmark Analytics was founded by a group of dedicated professionals with decades of experience in law enforcement professional standards. We know how to harness the power of data and analytics in advancing officer management and administration – and we’ve built a blueprint for meeting the needs of leadership stakeholders.
Our personnel management software:
- Supports agencies that are seeking accreditation through CALEA and state accreditation bodies.
- Incorporates IACP best practices and ethics tool kit recommendations.
- Aligns with Department of Justice officer conduct guidelines.
We care about officer well-being, and our systems are centered on improving officer performance. To do so takes research, time, and focus. Our ongoing commitment to research that supports officer performance and wellness is reflected in our Research Consortium, which contributes to the body of knowledge that supports officers.
With this focus on officer performance and well-being as a guiding principle of our work, we would never house offender or criminal data in the same systems as police personnel information and possibly career-altering Internal Affairs data. They are not the same and should never be treated as such. As specialists in law enforcement personnel management, we understand the distinction.
The Difference is Clear
Don’t risk trusting someone to deliver on your personnel management needs when it falls outside their area of expertise. Here are just a few reasons why:
- They sell non-lethal weapons, body-worn cameras, CAD and RMS systems, and VR training; we specialize in IA, UoF, and other personnel data capture and tracking
- They overpromise in diverse offerings; we deliver a singular focus
- Personnel management software is simply ancillary for them, just another pursuit – for us, it is a mission and a calling.
Why It Matters to Partner with a Personnel Management Specialist
We Get Internal Affairs
Internal Affairs case management is often a layered, lengthy, and complex process – plenty can go wrong with severe consequences for your officers and the public’s trust in your agency’s accountability and transparency.
Internal Affairs management involves the diverse needs of personnel, leadership, policymakers, and public stakeholders – and the decisions made about Internal Affairs can profoundly impact public and internal trust. The right Internal Affairs system promotes transparency and provides for a fair process for all involved. Simply, we know the difference a good Internal Affairs system can make.
Our IA Case management platform within the Benchmark Management System® (BMS):
- Facilitates allegation intake, investigation, and evidence management
- Streamlines and manages chain of command review, approvals, and reporting
- Ensures officers under allegation receive timely notification of findings and recommended actions
- Supports an unlimited amount of roles and permissions
- AND, importantly, is a platform protected and separated from offender and other data that does not belong in a system focused on improving the performance of those officers in your trust
We Understand the Importance of Use of Force Data Analysis
Use of Force incidents were the catalyst for this modern era of police reform. For departments to effectively track these incidents, they need a system that is easy to use, intuitive, and comprehensive. For the data collected to be actionable, from a policy or personnel perspective, it must be accurate with sophisticated reporting tools.
Good data capture means the difference between success and failure in meeting reform mandates – don’t leave such a critical element of personnel management to a company that’s out of its depth. Through our extensive experience, we know failure is not an option.
Our Use of Force platform within BMS:
- Documents all Use of Force incidents, including vehicle pursuits and traffic crashes
- Guides an officer through all important issues necessary for thorough documentation
- Creates a detailed description of an incident, with narrative reports and subject statements
- Supports an unlimited amount of roles and permissions
- AND, unlike with other providers, is an independent, verifiable report that may be integrated with – but is not comingled with – other criminal data or evidence
We Consider the Impact of Collective Bargaining Agreements
An agency’s collective bargaining agreement can drive certain types of data collection and personnel policies – from consistency and objectivity of review to recommended courses of action for misconduct.
When policies change due to a collective bargaining agreement, law enforcement leaders are accountable for implementing those changes. Policy changes require verifiable proof that they’re working – the outcome is critical.
At Benchmark, we have direct experience with CBAs from both the personnel and leadership perspectives – and we’ve seen firsthand and up close their impact on policies and procedures.
That’s why our solutions are customizable and configurable to existing agreements – and adaptable to changing conditions and CBA requirements. We care to get this right.
We Accommodate Changing Policies and Desired Outcomes
Data is the measure of outcomes – the proof that new policies as a result of local, state, and federal legislation are being implemented. Our data-driven platforms are scalable and configurable to address your agency’s specific requirements, policies, and goals.
When policies change, leaders are accountable for implementing those changes. Demonstrable proof is required to show that they’re working and that critical outcomes are being achieved. The public demands transparency – evidence that new policies are being successfully implemented.
At the state and federal level, access to grants is expanding, provided much-needed resources to law enforcement agencies. However, to fulfill the requirements of these grants, careful and accurate reporting of outcomes is critical to measure success. Accurate data also informs public policy that impacts policing – and the availability of future grant funding.
We’re data scientists with law enforcement experience. We have the background and expertise to help your organization evolve – we’ve built our systems with that rigorous approach to data in mind.
A Difference that Matters
We are in a transformational era of policing – and our experience in law enforcement gives us an innate understanding of the moment. Though data is driving some of this change, people with the right experience and vision ultimately make the difference. Do you want to leave all this in the hands of a company whose specialty is weapons, body cams, and CAD systems?
Among our peers, we specialize in law enforcement personnel management with a uniquely intense focus. Through our research consortium, we bring new research that matters in supporting officer wellness. We know how vital that is to achieve the goals of transparency and accountability.
At Benchmark, we’re making an impactful difference with agencies of all sizes across the U.S. at the municipal, county, and state levels — we’re prepared to help you, too.