BMS | Benchmark Management System®

Enterprise-Grade Personnel Management, All in One Place

Manage every aspect of your personnel operation in a single platform, built for the complexity of agencies of all sizes

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One Officer Management System, Built Around Your Agency

Outdated systems. Multiple software solutions that are siloed. Inconsistent officer records. A lack of data-driven insights. These are some of the challenges keeping many agencies from effectively managing personnel and advancing on-the-job performance.

The Benchmark Management System (BMS) is the single source of truth built specifically to address these pain points. It consolidates every personnel record and integrates with your existing systems to drive complete visibility and accountability.

Illustrating themes of safety and distinction.

Track, capture, and organize critical data and generate reports in one easy-to-navigate interface

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Leverage automated tools designed for administrative efficiency and integrity

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Tap into research-based insights that enable the most informed decision making

Seven Modules, One Comprehensive Solution

BMS provides 360-degree visibility into all officer data to drive transparency, accountability, and performance. Implement the full BMS suite of solutions, or any combination of its seven standalone modules including Use of Force, Internal Affairs, Training, and more.

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Better Decisions with Dynamic Reporting Dashboards

BMS puts data right at the fingertips of administrators, supervisors, and commanders with its sophisticated reporting engine. With data-driven, research-backed insights, leaders are more confident in their decisions. Built-in advanced analytics mean these actionable insights get more precise over time.

  • Incident-based data for individual officers
  • Comparative stats for every unit
  • Data analyses for your entire agency

The Standard for Compliance and Accountability

Our solution is a powerful defense against rising police liability costs — along with associated public criticism, media scrutiny, and strained community relations.

BMS can be configured to comply with the specific policies of your department, collective bargaining agreement, and the recommendations of major law enforcement entities.

Setting new compliance standard

Discover Our Other Research-Based Solutions

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First Sign®

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C.A.R.E. | Case Action Response Engine®

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First Sign®

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Icon representing a service management system, featuring interconnected gears and a digital interface design.

C.A.R.E. | Case Action Response Engine®

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Frequently Asked Questions

What to know on the way to measurable outcomes.

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BMS is Benchmark’s officer management system, a single source of record that unifies personnel data across an agency, from training and performance to use of force and complaints. It gives leaders one place to manage records and surface what drives officer success.

An officer management system (OMS) is the platform an agency uses to manage the full record of its personnel, replacing disconnected spreadsheets and legacy databases. Benchmark’s OMS centralizes performance, wellness, conduct, and certification data so agencies can act on it.

They solve different needs. A records management system tracks incidents and operational data, what happened on a call. BMS is the system of record for your people: the full personnel lifecycle, from hiring through training, conduct, and career development. It’s a complete system on its own, and can also connect to Benchmark’s predictive intervention platform, First Sign, so your data drives action early instead of just sitting in a file.

Benchmark is used by 2,500+ agencies across 42 states, with more than 200,000 active users and 80 million officer performance records, the largest multi-jurisdictional database of its kind in policing.

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See What the Outcomes StandardTM Looks Like for Your Agency

Request a one-on-one demo and we’ll show you how Benchmark turns your personnel data into measurable performance outcomes, built for the way your agency works.

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