INTRODUCING
A New Standard for Internal Affairs Investigations
Delivered by seasoned law enforcement professionals who know how IA and UoF investigations work.


Modern Investigations Have Outgrown Internal Capacity
Body-worn camera. In-car video. Social media. Private footage. The evidence behind a single misconduct complaint can take days to review.
At the same time, state-level POST and certification frameworks have expanded sharply, raising the bar on documentation, timeliness, and defensibility. Add collective bargaining provisions, internal policies, existing consent decrees, and public scrutiny, and the workload behind every case has multiplied.
Most agencies have not grown their internal affairs capacity to match. The result is investigations that take longer, backlogs that grow, and sworn supervisors pulled off the street to manage caseloads.
The cost is no longer measured in caseload alone. It is measured in personnel hours, agency legitimacy, and public trust.
Three Lines of Investigative Work,
One Standard of Quality
Benchmark Investigations is built to handle the full range of administrative investigative work for law enforcement agencies, training and standards commissions, and risk pools.
Routine Administrative Investigations
Day-to-day misconduct complaints handled to your agency’s IA SOP with consistent quality and timeliness, by former sworn officers with deep experience in Internal Affairs and a contextual understanding of how policing works.
High-Profile and Independent Investigations
Matters requiring independence and credibility. Investigations built to withstand monitor review, court scrutiny, and public attention.
Regular Use-of-Force Case Review
Systematic review of use-of-force incidents consistent with policy, training, and applicable law. The documentation and trend visibility your agency needs without consuming internal supervisory capacity.
Also Available: Supervisory review support • Investigative file completeness QA • Summary report QA
Redaction memos calibrated to state data-privacy law • Trend reporting
From Kickoff to Closed Case
Every engagement is calibrated to your caseload, your standards, and your operational reality. Here is what working with Benchmark Investigations looks like.
How an Engagement Works
Outcomes Your Agency Should Expect
A Convergence of Experience, Depth, and Credibility
Internal investigations are conducted under scrutiny – from officers, from agencies, from monitors, from the public. That’s why it’s important to start with a team that knows the work, has the depth to scale to your caseload, and calibrates every case from day one to the standards it will eventually face.
Investigators Who’ve Run It Before
Led by Karen Konow, former Chief of the Chicago Police Department’s Bureau of Internal Affairs, and Karen Rowan, former Assistant Deputy Superintendent of Internal Affairs at CPD and the first woman to serve as General Counsel to the Superintendent. Fifty-plus years of combined service in the country’s largest and most heavily monitored law enforcement agency.
A Bench, not a Single Hire
Most investigative services come from a single retired chief operating as a sole practitioner. Benchmark fields a deep bench: retired senior IA commanders, inspectors general, and law enforcement attorneys, activated to match your caseload, case type, and timing. Scale up for a high-profile matter. Scale down for routine maintenance. No key-person dependency.
Calibrated for Scrutiny
Active and past engagements with agencies under federal consent decree, state settlement agreement, and civilian oversight. We know what monitors, courts, civilian oversight boards, and plaintiffs’ counsel expect from investigative work product, and we calibrate every report to those standards from day one.
Built for Today’s Public Safety Leaders
Benchmark Investigations serves four buyer audiences, each with distinct operational realities and standards of review.
Municipal Police and Sheriffs’ Offices

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Municipal Police and Sheriffs’ Offices
Caseload relief without expanding headcount. Supervisors back on patrol. Investigations completed to deadline and to standard.
Agencies Under Consent Decree or Settlement Agreement

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Agencies Under Consent Decree or Settlement Agreement
Work product calibrated to monitor and court review, from investigators who have been there.
Training and Standards Commissions

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Training and Standards Commissions
License discipline and decertification investigations grounded in evidence and law. We reduce the time your staff spends on resolution while keeping every decision calibrated to administrative due process.
Risk Pools and Municipal Risk Managers

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Risk Pools and Municipal Risk Managers
Defensible investigations that reduce litigation exposure and support coverage decisions.
Built on Decades of Senior Law
Enforcement and Oversight Experience
100+
Years of Combined Investigative Experience
Source: Benchmark Investigations
The People Behind the Work
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Former Assistant Deputy Superintendent of Internal Affairs, Chicago Police Department
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Former Chief, Bureau of Internal Affairs, Chicago Police Department
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Former Executive Director, Office of Public Integrity and Accountability
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Justice-system leader and investigations advisor
Backed by a bench of retired police executives, inspectors general, and law enforcement attorneys, activated as your caseload requires.
Ready to Reduce Your Investigative Backlog?
Reduce backlogs, meet deadlines, and keep your sworn personnel committed to active duty.
A 30-minute needs assessment determines the right engagement model for your agency. Tell us about your caseload and we will be in touch.



