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BMS | Benchmark Management System®

A Police Force Management
Tool That Does It All

Benchmark Analytics® was founded by a group of dedicated professionals with years of experience in law enforcement. Furthermore, we understand the power of data science, evidence-based research and advanced technology in evolving police force management.

With BMS, Benchmark closes the current knowledge gaps in the marketplace by tracking, organizing and analyzing all data points associated with a police department’s human capital. We work with you to develop a comprehensive, top-to-bottom management system that:

  • Serves as your single-source solution with full workflow management capabilities, or can be integrated with your existing systems — there’s no need to buy separate Use of Force, Internal Affairs, Performance Evaluation and other systems
  • Identifies what data is important to ensure the integrity and safety of all police officers, units and supervisors
  • Delivers an efficient, effective platform created to provide a holistic view of every officer in your department

Our Holistic, Seven-Module Management Lens

The proprietary Benchmark Management System features seven integrated modules — essential for capturing critical performance data, facilitating proactive police force management and generating ad hoc departmental reports. What’s more, BMS is easy to navigate and simple for your officers and staff to enter all required data, chain-of-command reviews and more.

Our Holistic, Seven-Module Management Lens Our Holistic, Seven-Module Management Lens
Features an up-to-date training
management system for training
history, education/learning sessions,
assessments and certifications.
MORE
Maps spectrum of on-duty
actions to paint a full picture
of an officer’s practices,
patterns and conduct.
MORE
Documents use-of-force incidents,
events, types of force, de-escalation
processes, report and alerts.
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Delivers a full case management
system to perform a detailed
investigation of an officer —
including command-chain review.
MORE
Facilitates community-police
relationships by fostering and
tracking public feedback — as
well as effective engagement
at the individual and
department levels.
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Tracks key performance
indicators as well as
observations, appraisals
and recommendations of
supervisors and other parties.
MORE
Provides a comprehensive
historical record of the key
personnel data, events and
activities in an officer’s career.
MORE
Training Features an up-to-date training
management system for training
history, education/learning sessions,
assessments and certifications.
MORE
Activity Maps spectrum of on-duty
actions to paint a full picture
of an officer’s practices,
patterns and conduct.
MORE
Use of Force Documents use-of-force incidents,
events, types of force, de-escalation
processes, report and alerts.
MORE
Internal Affairs Delivers a full case management
system to perform a detailed
investigation of an officer —
including command-chain review.
MORE
Community Engagement Facilitates community-police
relationships by fostering and
tracking public feedback — as
well as effective engagement
at the individual and
department levels.
MORE
Performance Evaluation Tracks key performance
indicators as well as
observations, appraisals
and recommendations of
supervisors and other parties.
MORE
Officer Profile Provides a comprehensive
historical record of the key
personnel data, events and
activities in an officer’s career.
MORE

Training

  • Administer a full Learning Management System, including:
    • Academy tracking
    • Field Training program
    • In-service and ongoing certifications
    • Firearms qualification
  • Create unique training programs targeted to specific groups of officers
  • Manage Certifications — including historical and future courses
  • Approve and process officer training requests
  • Create pre-assessments and evaluations for each course
  • Calendar courses in application and via Outlook, Google and/or Apple
  • Alert/deliver announcements for upcoming trainings and re-certifications
  • Offer training content in a wide variety of formats, including:
    • SCORM, external link, uploaded documents, video course, live and virtual events, programs (series of individual courses)
  • Manage/publish department policies, procedures and general orders
  • Complete and track Daily Observation Reports (DORs) across fully customizable skills, abilities and competencies

Learn about our Training Management System

Activity

  • Track and analyze daily on-duty activities, including:
    • Traffic and pedestrian stops
    • Field interviews
    • Parking and administrative notices
    • Discretionary charges
    • Misdemeanor and felony arrests
  • Integrate with existing RMS and CAD systems with advanced analytics to help better understand and evaluate officer activity across your department
  • Access instant review of activity over a specific period of time by individual officer
  • Create comparison graphs featuring watch/unit and department averages

Use of Force

  • Engage with an intuitive layout through configurable field labels, verbiage, and drop-down values
  • Track and manage multiple event types, including:
    • Use of force (configurable to in-custody vs. patrol settings)
    • Vehicle pursuit
    • Traffic crash involving officer
  • Capture various types of force, including:
    • Firearm
    • Taser
    • Chemical
    • Impact weapon
    • Canine deployment
  • Track de-escalation processes and attempts — as well as display of weapon
  • Report on force encountered and force utilized, leading to proportionality of force analysis
  • Alert supervisors to use-of-force concerns via early intervention system

Internal Affairs

  • Access a full Internal Affairs case management platform, including:
    • Allegation intake
    • Investigation
    • Evidence management
    • Concurrence reporting
  • Track a variety of complaints, including:
    • Injuries to subjects in custody
    • Warrantless searches
    • Criminal investigation involving employee
    • Arrest of employee
    • Interview/interrogation in violation of policy
    • Lost/theft of agency property
    • Civil/administrative complaints
    • Civil lawsuit activity from employee duties
    • Protective/restraint order(s) issued against an employee
  • View full allegation history
  • Manage and report on minor discipline scenarios
  • Upload and manage evidence of all electronic types (including video)
  • Alert supervisors to complaint concerns via early intervention system

Community Engagement

  • Intake, store and report on community member concerns
  • Configure supervisory review and track activities on concerns
  • Track engagement with community via a community member database
  • Identify and report on community members and associated incidents
  • Capture community event rosters
  • Provide a detailed database for interactions with the community
  • Capture and track positive interactions including:
    • Supervisor acknowledgements
    • Department awards
    • Letters of commendation

Performance Evaluation

  • Automate department form sets based on job type
  • Configure unique skills, abilities and scoring mechanisms based on existing evaluations
  • Schedule and customize the sequence of follow-up actions based on employee score
  • Provide exception reporting and routing of evaluations that fall below a department-set threshold
  • Process all evaluations through a permission- and role-based review and approval process
  • Assign evaluations to supervisors based on individual officers and/or groups of officers

Officer Profile

  • Manage and track employment-related details, including:
    • Date of appointment, employee photo and
      emergency contact
    • Demographic information
    • Unit of assignment (current/historical)
  • Store document library for sensitive employee material, including:
    • Fingerprints and driver’s licenses
    • Equipment qualifications
    • Certifications
  • Record employee-issued equipment of all types (firearm, radio, etc.)
  • View all reports mentioning employee in one central place
  • Configure customized employee sections such as disciplinary history, line-of-duty injuries, external employment, etc.

A Comprehensive System That Protects All Stakeholders

The Benchmark Management System can be configured to comply with the specific policies of your department, collective bargaining agreement — and the recommendations of major law enforcement entities. BMS:

  • Supports agencies seeking accreditation by the Commission on Accreditation for Law Enforcement Agencies (CALEA)
  • Incorporates the best practices and elements of the ethics toolkit developed by the International Association of Chiefs of Police (IACP)
  • Aligns with and surpasses the performance guidelines on officer conduct recommended by the Department of Justice (DOJ)

What’s more, BMS is configured to help protect law enforcement agencies from exposure to rising police liability costs — along with associated public criticism, media scrutiny and strained community relations.

A Dynamic Dashboard for Data Retrieval, Review and Analysis

BMS features an instant-access dashboard that is easy to view and navigate. It provides detailed information for every data element in your configured platform. Each element featured on the BMS dashboard provides valuable intelligence — including:

  • Incident-based data for individual
    officers
  • Comparative stats for every
    unit
  • Data analyses for your entire
    department

BMS allows designated administrators, supervisors and commanders to review data, analyses and progress over designated periods of time . . . from a week to a year or more. And through the advanced analytics built into our system, BMS gets smarter over time — uncovering new insights that will help make your department even more efficient, effective and valuable to the community you serve.

Reporting

Take a look
at what you can
do with our
sophisticated
reporting engine.MORE
Reporting

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