Who We Are
Dedicated to making a difference in law enforcement agencies across the U.S., our mission is to transform policing by elevating officer performance with a preventative-based early intervention system. Driven by data science and powered by machine learning, our offering analyzes officer performance data in order to identify potentially problematic behavior. In partnership with the University of Chicago, we’ve developed the world’s largest multi-jurisdictional officer performance database, and the only research-driven, evidence-based early intervention system available in policing today.
We’re also the only provider of a fully integrated, cloud-based Software-as-a-Service (SaaS) platform that simplifies essential policing workflows. This platform is designed to be a single-source solution for all operational needs, driving extensive efficiency gains and providing best-in-class advanced analytics and insights.
Benchmark Analytics provides a comprehensive, all-in-one solution that is advancing police force management through state-of-the-art technology and market-leading data and analytics.
The Role
We are looking for a Technical Product Manager who is passionate about building products that make a real difference. You’ll be embedded in a cross-functional team alongside product owners, technical leaders, and engineers — helping to translate complex customer needs into solutions that work. We’re looking for someone who leads with curiosity, operates independently, and brings empathy to every interaction. We expect this person to actively leverage AI in their day-to-day work and champion its adoption across the team.
Responsibilities
- Partner with Product Owners, Technical Leaders, and other key stakeholders to design, develop, deliver, and support technical solutions that meet the business needs of our clients
- Coordinate and drive the implementation of cross-functional projects; facilitate agile ceremonies
- Own and maintain a groomed backlog of work for the team. Participate in story writing and acceptance criteria definition
- Champion quality across the team, ensuring adherence to the Definition of Done and driving continuous improvement in delivery standards
- Provide weekly status reports to key stakeholders, including key milestones and risks
- Present change requests to the Change Advisory Board (CAB)
- Willing and able to support internal and external users directly when needed —troubleshooting an issue, walking through a feature, or joining a discovery session alongside the Product Owner
- Leverage AI tools and technologies to improve team workflows, enhance documentation, and accelerate delivery
Job Qualifications
Requirements
- Experience leading project/product teams and helping to prioritize work items
- Proven ability to self-manage and drive results
- Knowledge of agile methodology and Lean principles, with 2-4 years working in an agile environment
- Excellent communication skills required to translate business needs into technical terms
- Ability to influence decision making across a wide variety of roles and levels in the organization
- Bachelor’s degree or equivalent professional experience working in a software development environment
- Strong interpersonal skills, including the ability to influence others
- Demonstrates empathy for end users and colleagues; genuinely curious about customer problems and motivated to solve them
- Able to receive and respond positively to feedback
- Passionate about continuous improvements
- Comfortable using AI tools (e.g., copilots, LLMs) in day-to-day work and eager to explore how AI can improve team processes
- Intellectually curious self-starter who proactively identifies problems and opportunities without waiting to be asked
Preferred Qualifications
- Project management skills and/or training
- Technically savvy, with familiarity across Web development, APIs, cloud platforms (AWS preferred), and CI/CD practices
- JIRA experience relative to backlog management
- Familiarity with Gherkin framework or behavior-driven development (BDD) for writing acceptance criteria
- Experience in law enforcement, public safety, or govtech domains
- Experience supporting customer-facing activities such as demos, training, troubleshooting, or discovery sessions
What We Offer
- The satisfaction that comes with being part of a solution that has real impact in the world
- A diverse workforce and inclusive environment that embraces unique contributions and experiences
- An empowered culture that encourages creativity and professional growth
- A competitive salary and benefits package
- Unlimited paid time off (PTO)
- Access to cutting-edge AI tools and investment in professional development
- Ability to work in a fully-remote environment (must be based in the U.S. and willing to work in Central Time Zone)
Estimated Annual Salary Range for this Role (Location and Experience Considered)
- $100,000-$135,000
How to Apply
- Benchmark Analytics is an Equal Opportunity Employer. We value diversity of all kinds in our effort to create a stellar workforce of committed and passionate team members
- Unfortunately, we are not able to sponsor employment visas at this time, so we can only accept applications from candidates who are authorized to work in the U.S.
- If interested, please email your resume to the hiring manager: [email protected]