ClickCease

The following is part 1 of 2 in our IACP Leadership Series conversation between Benchmark CEO Ron Huberman and the legendary Chuck Ramsey, former Chief of Police, Washington, DC; former Police Commissioner of Philadelphia; and Co-Chair of the Task Force on 21st Century Policing. In this entry, Mr. Ramsey expands on his belief in a holistic approach to police training, education, management and accountability…and stresses the need for officers having an understanding of the history of policing in America.

RH: Chuck, it’s 2020. We’re in a global pandemic. Back in March, I think folks would’ve said, ‘Wait, there’s going to be a global pandemic? I’m finding that hard to believe.’ But once they would wrap their head around that…I think if we would have told them that ultimately we would have a summer of civil unrest, and it would be tied to police misconduct in terms of the perception of police misconduct, the perception of brutality. What happened? What in your perspective, Chuck, made this moment or this summer what it was?

CR: There were a series of very high-profile events that took place, captured on video. George Floyd obviously is one, but there were several others as well that really put police use of force on trial. We live in a world now where we are so connected that it doesn’t matter where something occurs. We saw that really with Ferguson and Michael Brown. It affects us all across the country.

And so, an event can happen, let’s say, in Ferguson, Missouri or Minneapolis, Minnesota…you could be in Austin, Texas, you’re going to have fallout from it. You’re going to have something happen in terms of demonstrations or what have you because people get upset and understandably so. No question about it. Which really makes the need for police leaders to be more proactive in terms of having a holistic approach in dealing with management and early intervention — and to do it in a way that really saves time, saves resources…and understanding that that’s not only a benefit to you as a police chief, it’s a benefit to the community as well. The faster you can identify issues and problems in your department, the better off you’re going to be, both short-term and long-term, which is why I’m so enthusiastic about Benchmark and what you bring to the table.

RH: Chuck, you said police use of force was on trial, right? What have we gotten right over the last few police reforms? You’ve been through all of them, Chuck. We had the professional model, problem-oriented policing, community policing… CompStat was in that mix…up to today. What would you give a high-letter grade for on the police, and what would you say, ‘Hey, folks, we just got to get better at’?

CR: I think we’re bringing better people into policing than we did before for the most part. Again, nothing’s absolute. There are 18,000 police departments in the United States…but just in general and from my experience having worked in Chicago, DC, and Philadelphia, I think the quality of individuals we’re bringing into our ranks are a lot better. I also think that unlike it was when I started, we see the community differently than we used to.

When I first started, at best you refer to community as just the eyes and ears. They had absolutely no voice, no role on anything, but through problem-oriented policing, community-oriented policing, that changed. Now, here’s where we didn’t get it quite right…because we started to build relationships, especially in some of our more challenged communities, but I think we underestimated how fragile those relationships really are.

There was a period of time when we moved away from community-oriented policing, that was the dominant policing philosophy. And because of the tremendous success – this isn’t a knock on New York – but it certainly was something that really changed thinking in policing. They had such tremendous success in lowering their crime through CompStat, through a data-driven approach, that many departments started to then try to copy that. But what they lost sight of is the human part of policing. It’s more than just dots on a map. It’s about human beings — and so you can’t lose those relationships. I think in many instances, and I was guilty of it myself, you become so focused on just putting cops on the dots and so forth that you lose sight of those relationships that really need a lot of care. As a result, when controversy started to surface, those relationships that you would’ve normally relied on weren’t there or at least they weren’t as strong as they could have been.

RH: Chuck, what is it about those relationships that made them so tenuous and that they weren’t robust? What’s the history of it? What is it? Then how do we fix that? Is it fixable?

CR: It’s fixable. I think everything is fixable, but it’s not going to be an easy fix. I think a few things have to happen. One, from a policing side, I think one of the things we don’t do well in most police academies – not necessarily all, but certainly in the ones I’ve been exposed to – we don’t spend a lot of time educating our officers on the history of policing in the United States. The history of policing, especially in challenged communities, communities of color, has not always been positive. We haven’t been seen as being protectors and guardians. In fact, we’ve been seen as part of the problem…not just historically, but even in some instances today, which was illustrated in some of the high-profile events I mentioned earlier.

I think the people that are being hired today, they don’t have any sense of that history. They weren’t alive, or they were so young. They certainly don’t remember it. They need to be reminded as to why people look at police differently in different communities depending on that history and trying to get officers to understand it. In fact, I’ve often said, if we can get police officers to see policing through the eyes of those being policed, that would be a major hurdle that we will have overcome. In other words, empathize with what some people are going through.

The second part of that on the community side, where’s your crime taking place? For the most part it’s confined to areas with high concentrations of poverty, lack of educational opportunities, job opportunities, lapidated housing, you name it. If it’s bad, it probably exists in that particular community. Where do you put your police officers when you’re deploying? You put most of your resources where you have most of your crime, particularly violent crime, and then that sets up a clash if you’re not careful.

One of the things that I thought was important that we were able to do in Philadelphia was to introduce foot patrol, which is an old concept, but we lost sight of that along the way in policing. All new recruits coming out of the Philadelphia Police Department start on foot patrol in some of our most challenged communities, not along commercial corridors, but right in the neighborhoods where you have crime committed in open space. What does that do?

One, there is a study that showed it had a direct impact on crime – 22% reduction – but even more important than that, officers learned very early on that even in the most challenged communities, there are more decent law-abiding people living there than there are criminals. You don’t know that when you’re driving down the street at 40 miles an hour in a Crown Vic with your windows up. You know it if you’re out there on foot walking up and down the street, and you see people sitting on the front porch. You engage in casual conversation. You meet young people who want the same things you want and the same thing your kids want. They’re just trapped in an environment that may not necessarily be conducive to a positive outcome.

Understanding that from an early part of your career I think will pay huge dividends in the future as we start to really understand from both sides what it is that’s going on and what’s really needed in order to make our community safe. We need to be able to respect and understand different points of view. Even if we don’t agree with it, at least understand where someone is coming from. If you can do that, then you go a long way toward trying to bridge that gap, strengthen relationships. Think about it, Ron. Let’s take the George Floyd incident.What if people in your city looked at that and said, ‘Oh my God, that’s terrible, but our cops would never do anything like that’? Because that’s the level of confidence and trust they have in your department. We’re a heck of a long way from that, but that’s what you have to strive for.

RH: For sure. Chuck, speaking of foot patrols in Philadelphia, when you were the chief in DC, you did things as well that I remember at the time struck me as very powerful. You used a resource right in your community, the Holocaust Museum. Can you share a little bit about that for the folks who don’t know what you did?

CR: When I was a brand, new police chief in 1998, when I left Chicago PD to take over as chief in DC…and anyone who’s ever taken over a police department – especially if you’re an outsider – everybody’s trying to get to know you. ‘I want you to come to different meetings’, and so forth. I got a letter from an individual who I did not know but has since become a very close personal friend, David Friedman, who at the time was executive director of ADL in Washington, DC. He sent me a letter inviting me to visit the museum at the invitation of course of the museum, and I accepted.

I was visiting the Smithsonian and trying to really learn a little bit about Washington anyway, and so I said okay, and it was on my schedule. It was the most powerful experience that I had to that date. I had the honor of actually walking through the museum with an actual survivor, Irene Weiss, who told me her personal story as we were walking through the museum. And, to make a long story short, it was a haunting experience. When I left, something was eating away at me, but I couldn’t put my finger on it.

I flew to Chicago to visit family and when I came back, I went back to the museum unannounced. When I went back through, right at the beginning of the experience, I saw a picture, and it was a picture of a German police officer with a soldier, a member of the SA. They had this dog, German shepherd on a leash with a muzzle, and he had this crazed look in his eye. What struck me was, ‘Wait a minute. I always thought the Holocaust was just involving Nazis and German soldiers’. I didn’t realize police played a role. As I went through, I kept looking for that, and it made me think — what is the role of police in a democratic society, and what happens when you lose sight of those responsibilities and constitutional obligations? Because Germany had been a democratic society prior to the rise of Hitler and the Nazis.

I thought that was an approach – not to call cops Nazis let’s make that clear – but to understand the important role that police play in a democratic society and how we actually help hold together the very fabric of democracy. When we lose sight of that, then the ultimate horror can take place. It was a backdoor way of getting at those critical issues: stop and frisk, biased policing, all those things. If you start taking rights away from one group of people, who’s next?

RH: When I first heard that, it was many years ago, Chuck. It always, always stayed with me what you did and the fact that you had police go through there. You sent recruits through or did you send everyone through?

CR: Everybody, it started with the command staff, then we sent recruits. Then we sent veteran officers, and since then now, all the federal agencies sent people through. Members of the military go through. Teachers go through. There have been almost 200,000 law enforcement people alone that have gone through that program.

RH: It struck me, Chuck, for a lot of reasons. It’s also very personal. I lost my grandfather in the Holocaust…never met him. Just a family history there and the fact that you would think of that way as trying to build in police an additional piece of consciousness from knowing history, our own nation’s history as well as others — super powerful.

CR: We did something else in Philadelphia, where we have the National Constitution Center. We visited there and learned they have a course where they teach the evolution of democracy from 1776, the signing of the Declaration of Independence up till today. I asked if they could trace the history of policing in America during that same period of time and even though early on there were no formal police departments…but you may have been, let’s say, catching slaves on a plantation if you were in the South — a police-like function. If you fast forward to the civil rights movement, who was waiting on the other side of the Pettus Bridge when civil rights marchers walked across? It was police. Understanding our own history here in the United States is important. This is the baggage we carry as a profession, and we need to acknowledge it and do things to make sure that that’s not our future. Maybe our past. We can’t change the past, but we can influence the future. The future begins now today, not tomorrow, but today.

RH: It speaks to why I think the trust issue is so hard, because it’s not just getting someone to trust you as the chief or your officers. They need to trust the institution. The institution has a lot of work to do, and I think it’s what is so – from my observation, Chuck – so hard today is you’re not just building trust from here forward, which you have to do…or the trust that’s been built which so many people work so hard on building that trust in the proper way. But you also need to do it in a profound enough way where the institution now rises and people look up to them.

CR: This kind of gets to the whole idea of what is legacy. Legacy isn’t about what you do as an individual; it’s what you leave behind in others. If you want something to survive long-term, it can’t be just built around an individual…because we come and go. It’s what happens after you go when nobody even remembers how you got there — but just what you do because it’s part of the culture now. That’s part of it. That’s a big part of it, and that’s how it lasts.

Don’t miss Part 2 in our post Investing in a Police Force that’s Poised for Leadership, where Mr. Ramsey discusses community engagement, cultural norms within a department and investing in the development of promotional systems.

This interview has been edited for clarity.

The following is part 2 of 2 in our IACP Leadership Series conversation between Benchmark CEO Ron Huberman and Bill Bratton, former Police Commissioner of New York City. In this entry, Mr. Bratton discusses current police accountability intentions, as well as the need to re-imagine society in order to reform policing and regain public trust.

RH: Bill, you’ve had the opportunity to reform and change the Los Angeles police, the NYPD following your term in both cities, they became broadly more accepted, certainly from my observation by the communities that you served, crime was down. This is a unique moment…this is a challenging moment. If you were to find yourself tomorrow back in the police chief chair, what would be the very top things you would do to try to win back the trust, to try to get things on a stable course if you were chief today?

BB: I’ll be quite frank with you, I would do exactly what I did in Boston in 1991, New York City in ’94, Los Angeles in 2002, and New York in 2014. Effectively, what I do, what I think many American police chiefs attempt to do, is to look at their departments like a doctor looks at a patient…no two cities are alike. The good news is, like a doctor, there is a broad range of expertise, knowledge, tools, equipment, ideas, prescriptions – if you will – on the wall. It’s the job of the police leader to identify what are the illnesses afflicting his or her city and what medicines need to be used and how are they to be prioritized.

I would argue that in New York, in LA, my most recent three experiences – New York twice and LA once – that a lot of the new medicines we applied there were beneficial to that patient. The good news is they were transportable, they could be used in other cities, maybe in different prioritization, maybe in different measures. What would be the first thing I would do? The same thing I always do, I would go in and do the CAT scan of the patient, CAT scan the two patients, basically the department and the city.

What are the strengths, what are the illnesses, and then how do the police match up with the illnesses that they’re being asked to deal with…and so it’s not a one size fits all. There’s also something that – you certainly, your company is engaged in at the moment – is the demand for police accountability of the organization, the leadership of the organization, down to the rank and file. It’s something we have not been very good at in the sense of both internally, and certainly externally, explaining ourselves to the public on our accountability systems.

The training we give, the supervision we give, the discipline we issue …there’s no denying that that is the Achilles Heel of American policing. That our accountability systems, the ability to identify at-risk officers before they come on the job, watch them as they come on the job and grow, and then effectively start retraining when appropriate…those are areas that universally in American policing, need to be priorities of focus — as well as the idea of understanding how you evaluate an officer. How do you identify an officer that’s in trouble?

This is actually going back to the preventive mode I talked about, the idea of prevent it before it becomes a crises or an illness. So exactly as we learned to do with crime and disorder…exactly as doctors will get a patient to identify what hereditary traits does this person have, what danger signals are there. Well, that’s what policing – essential to moving forward, to meet the needs of the community – is going to do for a much more transparent and effective set of accountabilities.

RH: What’s interesting about what you said Bill is a little bit about the conversations that I have with chiefs today, which is that something occurs…they go back, they pull everything on the officer, because obviously it’s going to be discoverable, it’s going to come out in court, and the chief is left in the following position: they either have to tell the community they didn’t know in a very genuine way because they didn’t have the data to know, or they knew and they didn’t care.

Either narrative in today’s context of policing just doesn’t resonate, meaning people believe, I think, fundamentally that you should know, so you don’t get the benefit of the doubt to that preventive piece.

Just a quick note from our research, Bill, is exactly what you’re saying in the sense that it’s a small percentage of folks. But what happens is those small percentage of folks find each other and work together, and often will congregate in a watch under a similar supervisor where you can have a trouble pocket. You can have a highly reputable functioning police agency and you can have one or two watches across the city that are out of control and problematic. To the degree you can break that up and get in front of that, I think is an opportunity for change — that’s very powerful in today’s world.

The two things that I think about from listening to your comments — one is there is this American reality…you talked about your Boston Police experience in the ’70s…I can tell you I policed in the Chicago police in the ’90s and saw racist actions. There is this generational dialogue that when I talk to my African-American friends and folks who live in communities that are highly policed where the families have stories of injustice, and so there has been this rage that has built — not because so much of what has occurred now, but because what has occurred now is representative of all these stories that have been passed down of the injustice.

And there’s now an opening or a moment where there is an airing of all of this generational grievances from grandparents to parents, of things that have been experienced, that it’s very hard for me to understand this moment, versus this moment being representative of a history, that I think is interesting.

Just one other comment and I’m going to jump to my next question to you, Bill, which is also this idea that what also strikes me about this moment is that when we look at the issue of race, opportunity, and lack of opportunity, it’s a very broad conversation. When I was school superintendent, I would always compare the amount of money I had to educate a student versus someone on the border of Chicago. I had about $7,000 a year, as a school superintendent in Chicago, to provide full education per student. If you lived on the other side of Howard Street, which is Evanston, that community spent $21,000 a year educating every student. Yet, the conversation around this issue is only about the police — it doesn’t cover housing discrimination, it doesn’t cover issues of education. And I think part of the challenge that police have is that until we broaden the conversation to what it rightfully should be, which is a larger societal conversation, police are going to own all these issues. Police can never own all these issues. It is a fundamentally unrealistic premise that somehow we need to have a larger dialogue about.

BB: Let me add to your comment about this moment, the moment, and the comments you just made. I’m thinking of earthquakes, seismic shifting of plates, volcanoes building up and exploding. Why is this time so different – 2020…2019 – than it was back in the ’60s, and then in the ’70s, then in the ’90s again?

One of the things that we are seeing is that we have been the dumping ground, if you will, for a lot of society and the government’s failed efforts to deal with mental illness…to deal with the drug crisis…to deal with the education crisis…to deal with the housing crisis…to deal with the unemployment crisis. All of those are significant influences on minority populations who are impacted the most by those things that the police don’t control.

When we let all the mentally ill out of the institutions in the ’70s and created the homeless populations on the street, who ended up having to service that population? Police. When we ended up with the drug crisis, particularly the ’80s and the occurrence now with opioids, who ends up dealing with that because of the government’s failure to adequately address that? The police. Who ends up with a failure of the education system, something you had mentioned that you had intimacy with from so many perspectives? It is the police, because if those kids don’t stay in school, are out on the streets on the corners, who are they going to end up encountering as they’re hanging out?

I believe what has happened at this moment and one of the positives about this moment, is that we are basically facing a reckoning. The reckoning around systemic racism, which is now being much more discussed and in a much more transparent fashion that it does exist.

The good news is that we’re at a point of reckoning. While the attention right now has been on police, police reform, and unfortunately the very visible actions of the police — that we are now entering into a discussion and appreciation that you can focus all you want on the reform of the police, but until you reform a lot of these other issues, the seismic plates are going to continue to rub against each other. Even though it looked good on the surface, that police reform by wonderful chiefs who want to reform…those other issues, if they’re not addressed – boom – they’re going to continue to explode.

RH: It’s clearly an “and” meaning the police reform, the reckoning on race, the historic reckoning of the race between police and communities today, we need to figure out that reimagining of the police that wins the trust and we concurrently have to make it a bigger conversation so that we solve these other problems and we get them on the table. Ultimately, I think we’re both agreeing that without other reform on other issues of equity as it relates to education and investment, I don’t know if the police alone will ever get us out of where we are.

This interview has been edited for clarity.

The following is part 1 of 2 in our IACP Leadership Series conversation between Benchmark CEO Ron Huberman and Bill Bratton, former Police Commissioner of New York City. In this entry, Mr. Bratton shares his expert historical perspective of policing platforms from different eras, which have all come together at this particular moment in time.

RH: Bill, this moment in American policing history seems to me to be different than almost any other historical precedent. Can you share your thoughts on how you might think of this moment of time relative to other moments in American policing — and what lessons might be learned from other moments like this that have been experienced?

BB: Well, I look at this period of time from the perspective of the 50 years I have actively spent in law enforcement or associated with it. I joined the Boston Police Department on October 7th, 1970. Over these last 50 years, I’ve been a witness to, a participant in, and in some instances, a leader in the ongoing evolution of policing in our country.

In many respects, that evolution has been marked by periods of revolution because the changes are so profound. At this point in time — 2019 to 2020 — we are in one of those revolutionary periods. It’s a major inflection point in terms of where it’s going to end up. The irony is police are always reforming. It’s like the practice of medicine…it’s like watching what’s going on with the coronavirus. We’re continually evolving and reforming. Well similarly, there’s a crime virus, where we’re always reforming and trying to find new ways to deal with it.

Going back to 1970 — I’m a great friend of, colleague, and admirer of George Kelling and his writing. George was so influential in my life over these last 50 years and has been so influential in American policing. I would argue that he’s the godfather of American policing…and he describes eras of policing in this country. One being the political era up to probably the 1930s, ’40s, early ’50s — in which politics really ruled policing in terms of its growth, its effectiveness, and its impact. Then in the ’50s, ’60s, and certainly into the ’70s, we entered into what was called and what George described as the Reform Era, the professionalization of American policing. That’s when I came into the business, and the profession which described itself as a profession in 1970 was anything but.

The first revolution that I was exposed to was in the 1970s. In the next 20 to 30 years, we were in that reform professional era — new technologies…911 came into being…computers…and much better training. At the same time, however, we were losing the fight against crime and disorder. I emphasize crime and disorder because I go back to Sir Robert Peel, the Peelian principles — the first being the basic mission for which the police exist is to prevent crime and disorder.

One of the problems of the professional reform era was that we moved away from the idea that police could prevent; we focused instead on response because society was supposed to figure out how to prevent crime — a major mistake. We lost the fight against crime and disorder in the ’80s. Effectively, in 1990 throughout the country…New York City, which I was very intimate with…and Boston at that time, we had the worst crime years in the history of those cities and our country.

But another revolution occurred, one that I was pleased to be a participant of because it was birthed at Harvard University, the Kennedy School of Government, with the Executive Sessions on Policing, 17 major papers that effectively formed the foundation of community policing — neighborhood policing as we described it. I was privileged to write the last paper of the 17 with George Kelling; George wrote or co-authored six of those.

In the ’90s, we saw the benefit of that guidance, of that reform of American policing. That was assisted in 1994, with the creation of CompStat, the use of data to identify more quickly where problems were developing so we could move more quickly to prevent them — as well as accountability. So, we moved into the 21st century with crime going down dramatically and the profession continuing to reform and improve.

And then in the 21st Century, another revolution — 9/11, where American policing had to pivot very quickly to also deal with the issue of terrorism. Then a little later in that decade, 2007/2008, we had the birthing of the smartphone and all of the social media that came with it — Kindle, Twitter, and all those revolutions. In 2014, another revolution, Al Qaeda was superseded by ISIS as the major terrorist threat.

But also, in 2014, Ferguson, Missouri and the Garner incident in Staten Island in New York — which gave birth once again to the racial injustice issues that had always been percolating just below the surface. And once again, police were at the center of that — if anything they were the match that set the kindling on fire.

For the last four years, we have been engulfed, if you will, with the continuing threat of terrorism, a rebirth of the crime and disorder issue, the birthing of the Black Lives Matter issue, and all of those at this time in history are unresolved. They are all still a work in progress. Hopefully, that was a quick walk through.

RH: Yes, that’s exactly what I was hoping for though because you’ve lived through it and you led through those moments of American policing history. I think it’s lost on a lot of folks, or they just haven’t had the advantage of your experience. Bill, what strikes me about the current moment in reform is that there are lessons from each of those eras, lessons such as making the officer, so-called a warrior, because they’re only brought to bear for the most hardened criminals.

We can think of a lot of examples where history might suggest that the right next steps for American police reform are different than what is being prescribed in cities across our nation. Can you give a little perspective to what you are observing as the reforms that are being called for? What you would say from a historical perspective — are they on the right track, are they on the wrong track? How should a chief today think about that?

BB: To get back to 2020, we need to go back again quickly to the ’70s and ’80s. As part of that professional reform era, we were also dealing with rising crime, almost unchecked in the ’70s, and ’80s. The focus of policing was also attempting to deal with the 911 mess that was created, if you will, we were overwhelmed by 911 technology. We were also overwhelmed by crime and disorder. And so, policing, even as it was reforming, was recruiting and training and focused on the idea of fighting the war on crime.

That’s what the strength of community policing was, because as it evolved into the ’90s, community policing emphasized a lot of the Peelian principles of partnership. Police couldn’t do it alone, even as warriors. They needed partners in the rest of the criminal justice system, but in particular, they needed to work with the community. In working with the community, they had to identify the problems that were making the communities unsafe and fearful. And so, for the first time, policing began to engage with communities to understand cities like New York with 276 different neighborhoods. Chicago, probably many similar different neighborhoods. No two neighborhoods have exactly the same set of problems. Well, we tried to police it as a monolithic entity, and were policing it in response mode. In the ’90s, we shifted to focus on community priorities, partnerships, and the goal became prevention of crime…measured crime…where two, three, four incidents developed a pattern trend before they became 20 or 30.

Coming into the 21st century and moving up to 2020 very quickly…what is being asked of the police now, in some respects, the irony of the moment, is that the reforms of the last 30 years which I’m intimate with…I think of myself as a reformer, I think of the organizations I work with – PERF, Major Cities Chiefs, my colleagues in many of the major cities around the country, IACP – that we’ve been focused on reform. We’ve been focused on better training, better recruiting, diversification, better use of technology, better officer safety, de-escalation.

The irony is everything that is being looked for at the moment, we’re in an etch-a-sketch moment where those that are demanding reform are totally neglecting all the reform that has occurred to date. Everything in President Obama’s 21st Century initiative back in 2015 and 2016, the NYPD was doing with one or two exceptions — everything. The reform efforts of many police departments that I’m intimate with – New York, LA, Boston – were there. Were they there as far as an ultimate outcome? No, but they were embracing change.

The change that’s being looked for now, the concern I have is a generation driving the demand for change who have no memory, no understanding of history in terms of how far we have come. I would argue, American policing is one of the most progressive institutions, if not professions, in America in terms of our efforts to diversify. Where we are is not where we want to be certainly, but where we are, we’re not getting credit from where we’ve come from.

RH: Yes, lots of progress and lots of room to go, I think for sure.

Don’t miss Part 2 in our post, The Role of Societal Change in Police Reform and Accountability. Mr. Bratton discusses current police accountability intentions and the need to re-imagine society in order to reform policing.

This interview has been edited for clarity.

The first documented use of data and analysis in American policing was in 1906 by August Vollmer in Berkeley, California. Vollmer organized patrol beats based on reviewing police reports and pin-mapping crimes.
(Source: Increasing Analytic Capacity of State and Law Enforcement Agencies: Moving Beyond Data Analysis to Create a Vision for Change by the Bureau of Justice Assistance, Law Enforcement Forecasting Group).

Data in Policing

Data and analysis have now been part of American policing for more than a century – evolving from Vollmer’s pin-mapping to comparative data tables; from simple patterns analysis and batch processing on mainframe computers to user interface with real-time analysis; and eventually to more flexible and sophisticated analysis.

From Undefined to Predictive
Considering the growth of information today, as well as expansion of technology solutions, it is critical for public safety agencies to understand their organization’s data. However, data and analysis vary from agency to agency, and this can best be described in the five stages of transformative management for law enforcement.

Transformative Management is how agencies oversee processes and data related to police force management, to improve the effectiveness of both their civilian and sworn personnel. The stages start at Undefined and move along a pathway  to Manual, Digital, Analytic and Predictive. At the International Association of Chiefs of Police (IACP) 2019 Annual Conference, Nick Montgomery, Chief Research Officer at Benchmark Analytics, shared with attendees what each stage meant:

  • Undefined: An agency is at the Undefined stage when they have not begun implementing data-collection systems and have no operational initiatives to utilize data in decision-making.IACP 2019 Presentation
  • Manual: An agency is at the Manual stage when they have defined processes — though the processes are often managed by manually logging data into spreadsheets and using rudimentary analysis.
  • Digital: At the Digital stage, agencies start automating manual processes and source programs to develop data management workflows.
  • Analytic: In order to analyze data, agencies need to be able to “read” it. At the Analytic stage, an agency has the data and is beginning to understand what it means.
  • Predictive: Law enforcement agencies can benefit from developing an analytic capacity, and this is demonstrated in the Predictive stage. The Predictive stage is when agencies use the data, reports, and analytics to make meaningful decisions – optimizing the outcomes they aim to achieve through transformation.

Montgomery also shared that agencies often achieve these stages in two milestones. The first milestone is Undefined to Digital. The second milestone is Digital to Predictive.

In the first milestone, agencies reach the Digital stage and have automated manual processes, as well as start to bring in data. However, agencies may not know how to utilize the data yet. In the second milestone, agencies reach the Predictive stage because they engage in multiple data sources, as well as use robust reporting tools, to hone in on the data that matters most— in order to better serve their personnel and surrounding community.

Reaching the Predictive Stage
Agencies should incorporate technology solutions that can help them reach the Predictive stage in transformative management, such as:

  • Early Intervention Systems (EIS)
    EIS platforms are used by many agencies — but most are trigger-based systems that regularly produce inaccuracies. In Montgomery’s IACP presentation, he shared that trigger-based Early Intervention systems typically flag the wrong officers and can produce a high rate of false negatives and false positives in a department.

    A research based EIS utilizes machine learning, has the ability to learn patterns in data as well as to use those patterns to make predictions. As a result, agencies significantly reduce the number of incorrect flags and, instead, can take a proactive and preventative approach when identifying officers that may require additional training, counseling or intervention.

    Learn more about how Early Intervention Systems have evolved, as well as view the full IACP presentation here.

  • Personnel Management Software
    Personnel management software, like the Benchmark Management System®, is designed to capture all day-to-day operational information in one location. It also provides agencies an all-encompassing, fully automated management tool – essential for capturing critical data, as well as departmental reports and forms. For example, BMS provides custom Exposure Forms, used to monitor all interactions related to coronavirus – to help identify trends, facilitate proactive intervention and help keep law enforcement agencies safe.

    The BMS reporting dashboard also provides agencies with a fully-automated administrative backbone – acting as a workforce multiplier to help your agency do more with less.

  • Training Management System (TMS)
    It is critical for agencies to have the tools to deliver up-to-date training organization-wide, especially during the evolving coronavirus pandemic. A TMS allows departments to train virtually, track completion and send updates in a way that best prepares officers to serve successfully and safely. Additionally, a TMS tracks training activities crucial for managing certifications to meet mandatory compliance.

    Learn about how a TMS can help your agency in our post: The Benefits of a Learning Management System for Today’s Public-Sector Organizations.

If you would like to know more about what Benchmark can do to help your agency reach the Predictive stage, visit us at Ready to do more with your data?

Coronavirus Disease (COVID-19) has impacted communities across the country, as law enforcement and other public sector agencies prepare for the short- and long-term effects of this virus. This includes having tools in place to support staffing, training and communication; having ample supplies such as personal protective equipment (PPE); being prepared for evolving community requests; and delivering plans and procedures that reflect recommendations from local, state and federal authorities. COVID-19 Funding

To ensure that public safety agencies across the U.S. are prepared for the current impact of COVID-19, as well as what lies ahead, Federal grant resources have been issued.

Federal Grant Resources: BJA-CESF
On March 30, 2020 a grant solicitation was shared by the Office of Justice Programs  regarding the Bureau of Justice Assistance (BJA) Coronavirus Emergency Supplemental Funding (CESF) program. The funding program has $850 million available and the BJA intends to make 1,873 awards.

The BJA-CESF program will provide funding to assist eligible states, local units of government, and tribes in preventing, preparing for, and responding to the coronavirus. BJA -CESF

In the solicitation, the BJA shared that “States, U.S. Territories, the District of Columbia, units of local government, and federally recognized tribal governments that were identified as eligible for funding under the Fiscal Year (FY) 2019 State and Local Edward Byrne Memorial Justice Assistance Grant (JAG) Program are eligible to apply under the Coronavirus Emergency Supplemental Funding (CESF) Program solicitation. Only the State Administering Agency that applied for FY 2019 JAG funding for a state/territory may apply for the state allocation of CESF funding.”

The eligible allocations for the FY 2020 CESF Program can be found at: https://bja.ojp.gov/program/fy20-cesf-allocations

What will BJA-CESF be used for?
Funds awarded under the CESF program will be used to prevent, prepare for, and respond to coronavirus. Allowable projects and purchases include, but are not limited to:

  • Overtime, equipment (including law enforcement and medical PPE)
  • Hiring
  • Supplies (such as gloves, mask, sanitizer)
  • Training (such as training management software for organization-wide virtual training — as well as cross-training of personnel for temporary duty reassignment to assure proper coverage of essential duties)
  • Travel expenses (particularly related to the distribution of resources to the most impacted areas)
  • Addressing the medical needs of inmates in state, local, and tribal prisons, jails and detention centers.

BJA-CESF program next steps
The application for BJA-CESF is due May 29, 2020. Cities and states are awarded funding on an ongoing, rolling basis from now till the application due date.

For more information how the BJA-CESF program works and grant submission help, visit our Grants Page at https://www.benchmarkanalytics.com/covid19-grants/.

The importance of COVID-19 data collection
The International Association of Chiefs of Police (IACP) has shared that collecting data and documenting response protocols for future review and assessment during this time is important as well. “While pandemics rarely occur, an agency can learn a lot about its emergency response by studying past efforts,” as stated in IACP’s resource Organizational Readiness: Considerations for Preparing Your Agency for COVID-19. Types of data include, but are not strictly limited to, COVID-19-related calls for service, officer exposure, staffing numbers, and health and wellness measures of officers.

COVID-19 Data Collection

To that, agencies are partnering with personnel management software providers for monitoring, tracking and reporting data. For example, the Benchmark Management System® can create custom COVID-19 Exposure Forms that capture interactions related to coronavirus — to help identify trends, facilitate proactive intervention and help keep department personnel serving on the frontlines safe. This data can also be used post-pandemic to justify reimbursement of expenditures at the state and federal levels.

Visit benchmarkanalytics.com to learn more.